(We wrote it like we’re talking to a friend – super clear, zero confusion ❤️)
First Thing First – Please Read This Line Loudly
ALL ORDERS SHIPPED OUTSIDE THE USA = 100% FINAL SALE
No return, no refund, no exchange – absolutely nothing.
Please double-check your size, color, everything before ordering. We love you, but we can’t break this rule.
USA Orders Only – Yes, You Can Return (But Only If You Follow These Rules Exactly)
Return request window (USA only) — 7 days from “Delivered”
Day 1 starts the second tracking says “Delivered”.
If your order came in 2–3 packages → clock starts from the last package delivery date.
Requests submitted outside the 7‑day window may be declined.
Shipping the return back (USA only)
After you submit the return request, the return must be shipped back within 7 days of submission to qualify for a full refund review.
Returns shipped back late may be subject to a 20% restocking fee or the return may be declined.
What We Actually Accept Back
- Completely unworn, unwashed, not even tried on for TikTok
- All original tags still hanging
- Still inside the original clear plastic bag
- SKU sticker still perfectly stuck on the bag
- Zero makeup, deodorant, perfume, smoke, pet hair, or any smell at all
If it smells even a little bit like human – we’re sending it back to you.
Dead On Arrival List (Never Ever Returnable – Don’t Even Try)
- Jewelry & Accessories
- Beauty & Makeup
- Lingerie / Panties / Bras
- Bodysuits
- Swimwear
- Face Masks
- Socks
- Any item marked “Final Sale”
These items kissed goodbye the moment they left our warehouse.
How To Return (Step-by-Step – Like We’re Holding Your Hand)
Step 1
Email support@golddar.com within 7 days with:
- Order number
- Clear, bright photos of the item (with tags + packaging)
- If damaged/wrong size/wrong item → close-up photos or video of the problem
- EXAMPLE:
Step 2
We submit to our USA warehouse (usually reply to you in 12–24 hours)
If approved → we send you:
Exact return address (write it correctly!)
Return Authorization Number (RA Number)
EXAMPLE:
Step 3
Write the RA Number in BIG BOLD letters on the package (use a marker!)
Ship it back within 7 days of submission. No RA number = package refused.
EXAMPLE:
We will email you after your return has been processed to confirm the outcome.
Return Shipping Cost (Real Talk)
(Applies to USA returns only)
You pay return shipping in 99% of cases.
Only these TWO situations we refund your return shipping cost:
- We sent the completely wrong item
- Item arrived damaged/broken/defective (with proof)
In these two cases only → we refund your return shipping cost after warehouse confirms.
Refund Details
- Full product price refunded after warehouse receives & approves
- Original shipping fee you paid = non-refundable (except the 2 cases above)
- Refunds processed in 5–7 business days after warehouse gets the package
- Money goes straight back to your card/PayPal – no store credit unless you want it
Our Official Promise (And We Actually Mean It)
Golddar is a US‑registered business.
We offer a money‑back guarantee for eligible USA returns and verified issues, according to the policy above.
If you follow these rules exactly → you WILL get your money back. No excuses, no delays, no drama.
Our support team? Honestly the sweetest humans on the internet.
Email us anytime at support@golddar.com – even at 3 AM with silly questions.
We reply fast, we speak like humans, and we fix things with a smile.
You’re not just a customer to us.
You’re family the moment you click “Place Order”.
Thank you for trusting us with your hard-earned money.
We’re completely obsessed with making you happy.
Forever yours,
The Golddar Team 🖤
(Real people who actually care)
