Article 2: Payment Failed — What to Do

My Payment Failed — Common Reasons

If your payment fails, it’s usually due to one of these reasons:

• Your bank declined the transaction for security reasons
• Incorrect card details (number/expiry/CVV)
• Billing address mismatch (AVS checks)
• Insufficient funds or card limit
• 3D Secure / OTP verification not completed
• Temporary payment provider issue

Quick Fix Checklist

Try these steps:

1. Double-check your card details (CVV, expiry, name)
2. Make sure billing address matches your bank card statement
3. Try again using a different browser (Chrome recommended)
4. Try switching from mobile data to Wi‑Fi (or vice versa)
5. Try another card (if available)
6. Contact your bank and ask them to allow the transaction

Still failing?

Email us at support@golddar.com with:

• Your full name
• The email used at checkout
• The time of the attempted payment
  We’ll guide you on the next step.